Our commitment
We want everyone to be able to use the Bradleys Mortgages website confidently and independently, regardless of ability, device or technology.
We aim to follow recognised accessibility good practice and, where reasonably possible, meet the Web Content Accessibility Guidelines WCAG 2.2 Level AA.
Using this website
You should be able to use the website on desktop, tablet and mobile devices, zoom page content and navigate the main areas using a keyboard.
- Zoom text and page content up to 200% without losing important information.
- Navigate the main areas of the website using a keyboard.
- Use modern screen-reading software with the main page content.
- Complete enquiry forms using clearly labelled form fields.
Accessibility features
The website includes features designed to support accessibility.
- Clear page titles and heading structures.
- Consistent navigation across the website.
- Alternative text for meaningful images.
- Labels and instructions for enquiry and calculator fields.
- Responsive layouts for different screen sizes.
- Plain-English explanations of mortgage terminology.
Known limitations
We regularly review the website, but some content or features may not yet provide a fully accessible experience.
We will continue to improve these areas where we have control over the content or technology.
- Third-party review widgets and externally supplied content.
- Some third-party websites linked from this website.
- Older downloadable documents that may not be fully accessible.
- Some interactive calculator results that may be easier to understand visually.
Information in another format
Contact us if you need information from this website in another format, such as large print, an accessible electronic format or a simpler explanation.
Telephone: 01395 222 391
Reporting an accessibility problem
Please contact us if you experience difficulty using this website or find an accessibility issue that is not listed on this page.
Tell us which page or feature caused the problem, what device or assistive technology you were using and what you were trying to do.
Technical information
This website uses HTML, CSS and JavaScript. These technologies need to work with your browser and assistive technology for the website to provide its intended experience.
For the best experience, use a current version of a mainstream browser with JavaScript enabled.
Statement review
Accessibility is an ongoing process. We review this statement and the website periodically and update it when significant changes or improvements are made.
This statement was last reviewed in July 2026.