Who We Are
Bradleys Mortgages is a trading name of Bradleys Financial Management Ltd.
Bradleys Financial Management Limited is an appointed representative of Sesame Ltd which is authorised and regulated by the Financial Conduct Authority.
For the purposes of data protection legislation, Bradleys Financial Management Ltd is the data controller for the personal information collected through this website.
Last updated: June 2026
Information We Collect
We may collect personal information when you use our website, submit an enquiry form, contact us by email or telephone, or ask us about mortgage and protection services.
Information you provide
- Name
- Telephone number
- Email address
- Property-related information
- Mortgage requirements
- Information you choose to provide through enquiry forms, emails or telephone conversations
Information collected automatically
When you visit our website, we may automatically collect limited technical information to help us understand website performance and improve user experience.
- IP address
- Browser type
- Device information
- Website usage information
- Pages visited
- Time spent on the website
CALL RECORDING
We may record telephone calls for quality monitoring and staff training purposes. Our lawful basis for doing so is our legitimate interest in maintaining and improving the quality of our services and supporting staff development. Recordings are stored securely, access is restricted to authorised personnel, and they are retained only for as long as reasonably necessary before being securely deleted. You may request access to personal information contained within a recording by contacting us using the details provided in this Privacy Policy.
How We Use Your Information
We use your information to respond to enquiries and provide mortgage and protection-related services where requested.
- Respond to enquiries
- Arrange appointments
- Provide mortgage and protection advice
- Contact you regarding your enquiry
- Improve our website and services
- Meet regulatory and legal obligations
- Prevent fraud and financial crime
We only use your information where we have a lawful basis to do so.
Sharing Your Information
Where necessary, we may share your information with trusted parties involved in providing mortgage and protection services.
- Sesame Ltd
- Mortgage lenders
- Insurance providers
- Solicitors and conveyancers, where appropriate
- Regulatory bodies
- Technology providers who support our business
We will never sell your personal information to third parties.
How Long We Keep Your Information
We only retain your information for as long as necessary to fulfil the purposes for which it was collected and to meet legal and regulatory obligations.
Where financial advice is provided, records may be retained for regulatory purposes.
Website Cookies and Analytics
Our website may use cookies to improve website functionality, understand website usage, monitor website performance and enhance user experience.
You can control cookies through your browser settings.
Google Analytics
We may use Google Analytics or similar tools to understand how visitors use our website. This information is anonymised where possible and helps us improve website content and performance.
Security
We take appropriate technical and organisational measures to protect your information against unauthorised access, loss, misuse or disclosure.
Your Rights
Under UK data protection legislation, you have rights over your personal information.
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict processing
- Object to processing
- Request transfer of your information where applicable
To exercise any of these rights, please contact us using the details below.
Contact Us
Contact Us
If you have any questions regarding this Privacy Policy or how we use your information, please contact us.
Bradleys Mortgages
Email: bradleys-mortgages@beagroup.co.uk
Telephone: 01395 222 391
Complaints
You can make a complaint to our network Sesame. Please contact them on the details below:
Write to:
The Customer Relations Department, Sesame Limited, Fourth Floor, Jackson House, Sibson Road, Sale, M33 7RR.
Email: CustomerRelations@sbg.co.uk
Telephone: 0345 0456 800 (Mon-Fri 9.00 am to 5.00 pm)
Changes To This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page.